Delivery Information

  • We attempt to deliver products within 4-6 working days once payment has been received. In some cases delivery may take longer due to demands, stock levels or delivery issues which is out of our control. In these cases delivery may take up to 12-15 days.
  • Buyers are advised to check the condition of the packaging to ensure no damage has been made by the delivery partner.
  • We will make every effort to stock the item you order however in the event of a product not being stocked we will contact you within 48hours with a revised delivery date.
  • We reserve the right to refuse or cancel an order for goods if it has been listed as an incorrect price due to a typographical error.
  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. Wrong name or address or any other wrong information) any extra cost incurred by al-awani.com for redelivery shall be claimed from you.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
  •  Delivery times are influenced by product availability, geographic location of the delivery address, your shipping destination, and the courier partner’s time-to-deliver in your location as possible. 

Colors

We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. As images are used only for display purpose. We have customized our products so colors may vary.